Angelbows Terms and Conditions

 
Terms and Conditions:

Payment in Full is required:
a) Upon receiving your invoice – we do not reserve stock.
b) Prior to special sizes or orders being placed to Thailand
c) WE CAN NOT RESERVE STOCK – payment is required immediately upon receiving invoice.
d) Credit Card is our preferred method and receives 1st Priority (enclose your details inside a word doc – attach) or ring or fax details for payment.
e) Angelbows banking details are located at the bottom of your invoice.
f) We can no longer accept cheques – due to distance from banking facilities.

Samples-
Our policy is to encourage you to buy samples. Buying samples prior to placing your order will reduce exchanges. Exchanges will incur a service fee if you do not purchase samples. Please check the Returns policy - Advise me immediately if you have any issues.

Delivery of your order
a) All orders are sent via the cheapest method. Fastway Couriers or registered Post within Australia.
b) urgent deliveries – items must be paid for before dispatch – no exceptions in 2010. Credit card payments will definitely be required in this situation.
c) Freight costs from overseas are included – however in 2010 there is a $50-100 international Freight charge for urgent orders where items are not in stock.
d) Check your measurements before ordering should your special order be unavailable during my purchasing trips I will always endeavour to provide a substitute though you are not obligated to accept it and I will happily refund your money.
e) check your delivery immediately upon receipt – we will not be responsible for errors with your stock or quantities after 7 days if we are not advised immediately. We have one staff member pack your order and a second staff member check it –so very few errors occur.

DISCLAIMER – Angelbows Dancewear provides the highest quality products. We advise that all designs are purchased from overseas off the rack. Occasionally colour matching or sewing faults occur, this is out of our control & sometimes even out of our manufacturers control if the fabric is also purchased at different times. We will make every effort to advise you if we know in advance. This is one of the main reasons Angelbows Dancewear chooses to keep prices very affordable.  We also take this opportunity to remind customers, in order to keep our prices low – it is physically not possible to check every single outfit (prepacked) and should a minor sewing fault occur, that while we are happy to exchange we ask you that-  if it can be repaired on your end you will save us both time and money. Major faults are gladly exchanged and we will pay for freight in each direction if we believe you were not able to repair with a little hand sewing on your end.